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Services›Procurement and review›Quality audits

Quality audits

We clarify quality targets with the parties involved, check the services provided on site and support the implementation of improvements.

KNOWLEDGE. Starting point

Agreed service levels are rarely checked systematically in day-to-day operation. As a result, deviations are detected late.

  • Are we receiving the quality agreed in the contract?
  • How do we measure quality objectively?
SOLUTIONS. Our approach
  • Define quality targets and audit criteria
  • Carry out and document on-site audits
  • Discuss results with service providers
  • Support measures and change requests
IMPACT. Your benefits
  • Measurable quality
  • A fair basis for discussions with service providers
  • Continuous improvement based on PDCA

Further services

Public tenders and tenderingInfrastructural FM (IFM)Healthcare

Related sectors

HealthcareCantons and citiesCompaniesProperties and housingEnergy and transport companies

Which topic would you like to address?  We will gladly discuss your situation.

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