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Services›Operation and organisation›Operational organisation and performance assessment

Operational organisation and performance assessment

We analyse tasks and processes in operation, assess the work, how it is carried out and the service level agreements, and show how your organisation is well positioned today and in the future.

KNOWLEDGE. Starting point

New requirements, retirements or additional buildings call existing organisations into question. Whether the work, its execution and the service level agreements match actual needs is often not documented.

  • Do the work, workloads and service level agreements match actual needs?
  • How do we develop the organisation to be fit for the future?
SOLUTIONS. Our approach
  • Record tasks, processes and quantities
  • Assess the work and how it is carried out, hold interviews with staff
  • Review service level agreements, develop the target organisation and task descriptions
  • Support implementation and communication
IMPACT. Your benefits
  • Transparent planning of tasks and workloads
  • Clear service level agreements, roles and deputies
  • Acceptance through the involvement of staff

Which topic would you like to address?  We will gladly discuss your situation.

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